Post by Brian Haley on Jan 31st, 2012 at 12:12pm
Autonerdz world famous Picoscope resources are now included with select PicoScope kits purchased from LMH Engineering Services located in Suffolk, UK http://www.lmh-engineering-services.co.uk/. LMH Engineering Services was founded by Lee Hearnden, Pico Technology's former Factory Automotive Specialist.
Autonerdz support and training is not meant to replace the fine direct Pico Technology factory support. This package is meant to enhance your PicoScope experience. None of us has all the answers and some issues require factory support. Unlike the support subscription when purchased separately, the support package that comes with a kit purchase from Autonerdz or LMH Engineering Servces does not expire as long as you own the equipment. However, if you upgrade your hardware purchasing from another supplier, obviously the support package no longer applies to you. Be sure to talk to us before purchasing a newer model PicoScope. Loyalty is well rewarded.
(This support is for the original equipment and purchaser only and non-transferable)
• Toll Free Phone Support. No please hold hell or circular phone trees. Calls are usually answered the same day. Toll Free in US and Canada, UK customers may want to use Skype.
• Group Therapy With The Picotologist Sessions. These monthly live voice enabled Internet sessions enable users to interact with each other exchanging files as well as helpful tips and techniques.
• Email Support. This is often a great way to get your issue resolved. I can’t see what you're doing on the phone but sending me your psd file allows me to see exactly what you are doing and helps me to give more exacting suggestions.
• The PicoScope CD. This CD contains hours of PicoScope training in Flash movie format and more. We have training on PicoScope 5 as well as the new PicoScope 6 versions. These will really help flatten that learning curve and turbocharge your PicoScope experience
• Personalized Assistance. When needed, we can get into your PC with you and provide direct assistance. This requires the use of free VNC software and a broadband internet connection
• The Autonerdz Community Forums. Access to the PicoScope Users section of the Autonerdz Community Forums. Now including web delivered Flash tutorial movies. Also supplied on CD.
• Live Hands On Classes. Free live hands on PicoScope training events at our facility in Olympia, Washington. These events are scheduling several times a year and have been attended by Picogroup members from around the globe.
•The Drop Site. The Autonerdz Drop Site is a very fast and easy way to share very large files with other Picogroup members. The PicoScope data files can be much too large to share by other means and many other helpful files are available there as well.
If you would like to see comments from PicoScope users, visit the PicoScope Users Comments page http://www.autonerdz.com/picousers.htm
Master_Kit.jpg (88 KB | )
Autonerdz support and training is not meant to replace the fine direct Pico Technology factory support. This package is meant to enhance your PicoScope experience. None of us has all the answers and some issues require factory support. Unlike the support subscription when purchased separately, the support package that comes with a kit purchase from Autonerdz or LMH Engineering Servces does not expire as long as you own the equipment. However, if you upgrade your hardware purchasing from another supplier, obviously the support package no longer applies to you. Be sure to talk to us before purchasing a newer model PicoScope. Loyalty is well rewarded.
(This support is for the original equipment and purchaser only and non-transferable)
• Toll Free Phone Support. No please hold hell or circular phone trees. Calls are usually answered the same day. Toll Free in US and Canada, UK customers may want to use Skype.
• Group Therapy With The Picotologist Sessions. These monthly live voice enabled Internet sessions enable users to interact with each other exchanging files as well as helpful tips and techniques.
• Email Support. This is often a great way to get your issue resolved. I can’t see what you're doing on the phone but sending me your psd file allows me to see exactly what you are doing and helps me to give more exacting suggestions.
• The PicoScope CD. This CD contains hours of PicoScope training in Flash movie format and more. We have training on PicoScope 5 as well as the new PicoScope 6 versions. These will really help flatten that learning curve and turbocharge your PicoScope experience
• Personalized Assistance. When needed, we can get into your PC with you and provide direct assistance. This requires the use of free VNC software and a broadband internet connection
• The Autonerdz Community Forums. Access to the PicoScope Users section of the Autonerdz Community Forums. Now including web delivered Flash tutorial movies. Also supplied on CD.
• Live Hands On Classes. Free live hands on PicoScope training events at our facility in Olympia, Washington. These events are scheduling several times a year and have been attended by Picogroup members from around the globe.
•The Drop Site. The Autonerdz Drop Site is a very fast and easy way to share very large files with other Picogroup members. The PicoScope data files can be much too large to share by other means and many other helpful files are available there as well.
If you would like to see comments from PicoScope users, visit the PicoScope Users Comments page http://www.autonerdz.com/picousers.htm
Master_Kit.jpg (88 KB | )