Autonerdz Customer Reviews

Matt Fanslow
I cannot think of a more foolish thing than for an auto tech or auto repair facility to buy a PicoScope from anywhere else other than Autonerdz….and if they do, not purchasing Tom’s support package. Nothing beats talking, or emailing to a guy who not only knows the software and scope inside and out, but also applies it everyday in the same industry as we are in.

Dan Decker
I just wanted to take a moment to express how much I appreciate you guys. When I bought the 4223 kit I assumed that when the package was delivered, all the crucial components of the kit would be contained in that cardboard box. Little did I l know that the most valuable component (the support) was to be delivered on a daily basis on the forum and over the phone.

Randy – Autonerdz Customer
I just wanted to say thanks for giving me the opportunity to own such a great diagnostic tool. You were very helpful in guiding my decision – there are many scopes out there – but I feel I would have wasted money by buying anything other than a PICO. The sample rates, help screens, easy to use interface, and your tutorial cds can’t be beat.

Pedro Sanchez
‘I feel that I have made the best choice in purchasing my kit from your organization. I have learned more in the last 6 months than I have in the last five years being part of the Picogroup.

Edward Deiro
Last night I went to an Autotech training class titled Your Lab Scope Live. I will never claim to know everything about DSO diagnostics, but it was sure nice to be well ahead of the curve. So much so, that the instructor asked me to give some instruction to the only other guy that had a Pico. I just wanted to say thank you for what you do, and thank you for what you have done for myself as well as all the other Autonerdz out there. The service you provide is top notch, keep it up. Thanks again.

Bret Berglund
I just wanted to let everyone know my excellent experience I had purchasing my new Pico Scope from Autonerdz!! Tom Roberts is right on top of things and a wealth of information. If anyone is even thinking about purchasing a scope this is the only place to purchase one, period!! They have on line training classes called therapy and in this business we all know how that is. I am very excited to learn all of the many new doors this will open for the future. The way the cars are changing we just have to have equipment and support like no other. Autonerdz is second to none!!

Jeff Doughman
My wife was impressed, that after one email you called to solve the problem. If only all customer service was that in touch! Thanks again,

Gary – Autonerdz Customer
This is why I purchased this unit from you. I had researched your company before purchasing and found out how customer service oriented you are and how you have went over and above the call of duty to help anyone who buys from you. Keep up the great work Tom!

Frank Cox
I want to thank you for the great product and awesome service that you have given me. The update CD and video that you sent with the PicoScope has been extremely helpful. It is an excellent program and allowed me to do things with my scope that would otherwise have taken me many weeks to learn. I have been in the auto repair business for 40 years, I have purchased and used many over priced machines and gadgets, none of which compare with the PicoScope. The PicoScope can replace most of the testers that I have. No one in the industry can come close to the support that I have observed from Autonerdz. Thank you,

Dave – Autonerdz Customer
Your support and knowledge of the Pico product is unmatched by any other supplier I have purchased from. Yes, the additional support you offer has been worth it and I do recommend it to others. More importantly, it would be great for other vendors to set the bar as high for there products and services. I can only imagine going it alone with Picoscope as a lifelong learning curve. Your videos and prompt response to questions is a great asset to my PicoScope purchase. Keep up the outstanding work, Thanks again,

Autonerdz Customer
As another opinion anyone in the market for a Pico should seriously consider Tom Roberts ( His support is great, his training videos are very very good, and his forums answer a lot of questions. He also has online training once a month. You have no idea how nice it is after spending so many years sitting in folding metal chairs in the back of someone’s garage for training what it is like to be home in my comfortable chair, while my wife makes dinner, and to be getting great training.

Autonerdz Customer
If you are interested in a PC based scope, the person you should contact is Tom Roberts at Autonerdz. The Pico scope he sells and supports is by far the best tool investment I have made. His support and knowledge of this product has been unmatched in my experience with tools and equptment. The  Pico scope is in a class by itslef{the top!} but, is less money than scopes that pale in comparison to it.

Autonerdz Customer
To be honest, you won’t find better training on the PicoScope than the one provided by Tom Roberts from Autonerdz.

Autonerdz Customer
I think that Tom Roberts offers the best “value”. Tom’s knows that scope better than anyone, and has done more to bring it to the attention of the automotive world than anyone else. His support for the product is second to none. Personally, I think it would be foolish to purchase it anywhere else.

Autonerdz Customer
I have a Pico 3423 and I absolutely love it. The software keeps getting better and the updates are free to this point. I have not seen anything comparable yet. The Tom  Roberts support is easily worth as much as the scope.

Autonerdz Customer
If you purchase PICO from autonerdz then you will have the Master Tom Roberts as part of the package. I also purchased the Nerd series to enhance my  experience. Take a test drive of the software free. Contact Tom Roberts through and talk to him about your particular needs and wants and he will help you in the pursuit of PICO or give you enough information to make a good decision about any scope.

Autonerdz Customer
As long as you are comfortable with a laptop you will not be disappointed with a PICO scope. I have used a few different scopes in the last several years, but none of them impressed me as much as the PICO. If you decide to purchase one do yourself a favor and check out Autonerdz. Their tech support is by far the best I have ever seen (and I have dealt with a lot of tool companies).

Autonerdz Customer
I came upon you (Autonerdz) after browsing the net for info on Low Amp Probes. I had just purchased first one and back then I had a few basic issues with correctly configuring the probe and my Fluke 98 to read a decent trace. I emailed I think about four contacts from different Automotive web sites with the same question. Two never replied, one replied with a very short sentence, and you Tom replied with several ideas to make the capture better – and with a “let me know” at the end. That was the first contact I had with you. The mere fact that time at your end was spent explaining Probe basics to somebody unknown was enough to win my respect. As you know I’ve stayed with you and have since purchased the PicoScope Master Kit. The point here being that it’s the little things that make big differences. Through Autonerdz forums I’ve been introduced to other like-minded Techs, it’s really beneficial to get an exchange of ideas around a particular problem. A good learning resource. I haven’t yet contributed to the Pico Technology forums because simply I haven’t felt the need. Autonerdz has supplied every area of support I’ve needed – is that good or bad? The forums are well moderated with discussions moved around slightly to fall under their best-suited heading. I’m glad to say that the forums aren’t infected with posts like “Got a car, P0304 DTC logged, fitted new plugs, no different, want help!!”….yet. I know that you also provide a live web discussion, which is an excellent idea, but as you know our time zones are quite different so am unable to attend. The small flash movies are another great idea bringing a learning archive to using the Pico. Can I suggest a progression from this, maybe demonstrate the Pico in real-world applications i.e. perhaps demonstrate the External trigger on a vehicle (a function I personally have never but would certainly find interesting). Having the movies online for referral, I don’t think I’m alone when I say that a visual representation of a new concept gets taken on board much easier than just reading. I can honestly say that without that first impression, I don’t think I would be at the level I am now with Scope Waveform Analysis. My experiences with Autonerdz have been very good and have advertised the fact when opportunity arises. Keep up the good work.

George D’Amico
When I first bought my PicoScope I had several problems. These were answered via email almost with in the hour of sending my help request. The replies that I got back were very informative and resulted in me resolving the problem. I used you as the point of contact because you sold me the scope and advertised the help support. I have read over the Autonerdz forum and gotten many helpful tidbits of information from there as well. The scope was highly recommended by another acquaintance on iATN (Carl Grotti). Carl has also been very helpful with information that he has learned the hard way. I have never used the Picotech direct support. So far I have not had to go that far. The Autonerdz support has been very valuable and I would not recommend anyone buying the scope without it. Tom is doing a wonderful job of supporting the PicoScope. I wish more of the tool manufactures would follow his lead. He has made the PicoScope easy to use because of his dedication to the support of his clients. I greatly appreciate the help that Tom has been able to give to his clients and feel that the support would be beneficial to all concerned. Most electronics tools I have purchased in the past did not do half as much of what they claimed they would do. In the instance of the PicoScope, I wish I could do half as much as the scope is capable of. Unfortunately I don’t have the need of the scope as often as the bigger shops do. Consequently I have not gotten as competent with the scope as I would like.

Autonerdz Customer
I think you and Autonerdz have the best support for the PicoScope. I have nothing but admiration of how fast my questions got answered and how they received your personal attention. I highly recommend Pico and have done it so on a couple of occasions I had…like the one IL-ASA event in Naperville (Chicago) a couple of weekends ago. By what I see is available…Pico is the best value…period!

Autonerdz Customer
The support you offer with the purchase of a PicoScope is invaluable and has been a lifesaver on more than one occasion. Sure, there is the majority of the time when most technicians (myself included) can get through most situations that arise while learning this scope, but is extremely reassuring (especially early on in the learning curve) to be able to hear that local voice on the other end of the phone that has seen it, been there and done that and can talk me (or any other technician) through a particular diagnostic problem or problem that may arise with the Pico itself! Your customer-oriented service is and has been second to none! To purchase a Pico Scope without this support option personally would not have been an option for me. I am no expert when it comes to using a scope but I got a great deal better because of not only the time I have spent in your classes, but also the time spent in “support sessions” on the phone. Your support for the Pico Scope is top notch and I am sure that wouldn’t be the case if the Pico Scope didn’t virtually sell itself with the quality that has been built in to it!

Ronald D. Leverett
The PicoScope is almost to the point of incredible. I have used it at home for about 4 hours and watched partial CD that was included. I might add that this CD alone is worth its weight in gold. I say this because I have never had formal training in the use of a DSO and this information that you provided makes it possible for a novice like myself to actually use this equipment. I like onboard instructions as well but after viewing CD I will customize my settings for future use when I become more comfortable with this equipment. As far as the site is concerned I haven’t used it much due to time constraints. Thank you for support and future help as I become more able to fully understand this equipment.

Autonerdz Customer
I bought the Pico because it had so much going for it you get waveforms it shows you how to connect it up and then there is Tom Roberts with a whole bunch of tuition and  support what more could you ask for.

Autonerdz Customer
I was skeptical about going from a fluke 98 to a Pico. Boy was I wrong! Everything else stated here is simple fact, including the fact that Tom is probably the world’s best vendor/supplier/friend.  But you can SEE stuff on a laptop. I can see stuff on the Pico that was probably there on the Fluke, but I never saw. That huge high definition color screen is the cat’s (butt). I can be working in the engine compartment with the scope nearby on the cart, and I can clearly see what is happening. Truly amazing. I can hit the space bar and show the service manager what I found and why I am selling what I recommend. Meanwhile all my expensive equipment is safely out of the engine compartment.  It’s like the difference between watching NASCAR on a 5″ grainy black and white TV, then going in the living room and turning on your 36″ Sony!  The potential portability problems are far offset by the great view. It does take a bit of time to set yourself up with a combination that works well for you, but once done you have the very best.

Autonerdz Customer
I had owned a scope for years before I got Pico and just now am I using all of my scopes to potential.I have read about people contacting Tom a couple of times(laugh),I have contacted Tom 50 times with help in e-mails,two and three times in one day and never once has he brushed me off.He has always answered my questions with usable and brilliant direction.Don,t get me wrong I know my limitations and doubt that I will ever learn as much as he has to offer but with a Teacher like Tom Roberts I will get as close as I am capable and look back and say I did my best.Everytime I get to use Pico I get excited at the possiblities I am about to encounter using it and what it  will show me,none of my other scopes do this.

Autonerdz Customer
If you are looking for a PC based scope it is hard to go wrong with the PICO. Do yourself a favor and buy it from Tom Roberts at You  will get support from him you simply can’t get anywhere else. Anything Tom says you can just about take to the bank. Tom Robert’s kit and support that comes with it is the best deal around as far as I am concerned. That is where I bought mine. His automotive kit IS what you really need to capture auto sensor signals and use the scope to its potential.  If a PC based scope is what you want, Tom Roberts is the man to contact.

Samuel Jarvis
The Autonerdz support has been helpful in many ways. The kit I purchased had a tip brochure to help first time user of the 212-3. This information reduced initial setup and made using this powerful scope an easier transition. I like how the support has expanded now including the forums where problems, solutions, tips and techniques are shared online. The tutorial movies are excellent each one helping understand the tool and learn the limit of its ability. The response time of questions is very prompt via email a response can be expected the same day and there is also the phone option. My experience with the autonerdz support has been excellent.

Romain D’Hont
Time permitting, I like to browse technical forums, ask questions and offer a suggestion here and there, hoping to be of some help, and learning some in the process. The support available from yourself and Carl has got to be a great asset, as I discovered, for anyone contemplating on using a PC based scope such as the PICO product. I especially like the flash movie tutorials as a great way to teach the use of the scope. /h5>
Autonerdz Customer
So far, I have been very impressed. I have not been a member for very long, but I have used the tech line a couple of times and the help has been exceptional. Each time I have learned quite a bit about what I am really looking at on different traces.

Autonerdz Customer
I think your support is great since you are specific to automotive trade, the same with the other poeple that you use to teach about scopes. I think the added benefit of your support group makes Pico much more attractive, in fact I don’t think I would have ever bought my Pico if I did not think that you would be there to help me out. I might sell my Pico but it has nothing to do with your support and has more to do with the fact that I think Pico is not designed for outdoor use (I work outside). I will still want to be able to contact you since I would like to learn more about scopes in general.

Norman Garret
”Thanks for sending us such a good product. I appreciate your running the PICO program for the US and doing such a good job with it. I’ve run half a dozen aftermarket companies and can really appreciate the amount of time and effort it takes to do what you are doing. Great job!”

Howard Pitkow
I have been using the Picoscope for over six months now, am I a nerd yet? I love the Picoscope. I have it set up on a cart at the shop with a laptop computer and it gets used daily. The presets are wonderful and the bright, clear screen is better than any scope could ever be. This tool gets five stars from me. Every repair shop that is serious about what they do should have at least one. The product is all it is claimed to be and more.

Carl Grotti
The PicoScope is the best tool purchase I have ever made. My diagnostic time has decreased by using it. Some of my favorite features would be save on trigger, zoom, large buffer, chart recorder to trend slowly changing signals, fast and endless waveform storage, and a crystal clear high resolution signal on a PC screen. Autonerdz support has been outstanding. I credit much of my learning of the PicoScope and computer skills to Tom Roberts. He has always replied to every question I had. In addition to that, the technical support team at Pico Technology Ltd. has been very helpful as well. If you are considering purchasing a new oscilloscope, take a test drive with this one by downloading the free demo software. It very well could be the right scope for you also.

Dan Beeson
Because the PICO is PC based, it is not only a great diagnostic tool but an extremely versatile training aid in the classroom. I now use the Pico exclusively when showing waveforms to a class full of students.

Dave Scott
Thank you for offering great support for a great product. I was using a Snap-on Vantage Pro prior to the Pico Scope and I never wanted to use my scope because it was not easy to use and the data was not easy to decipher or send to others. Now I am using my scope almost every day. The ease of use and the amount of data that is available is the best that I have seen. Thanks again.

Jordan Hill
Thank you for what you have created with AutoNerdz. I have gone from a flat rate mechanic breaking my back every week to a top paid diagnostic technician over the last several years. Autonerdz has been a big part of the change!

Bill Holmes
Thought For Years The Snap On Verus Pro Scope Was The Bomb! I Was Mistaken. Was Introduced To The Pico Scope By One Of Our Trainers And Had To Research This. Found Out That The Pico Scope Is Hands Down The Best Scope In The Automotive Diagnostics Field. Purchased The Pico Through Mick Jones In Canada, And The Transaction Did Not Stop There. He Explained In Great Detail On The Advantages Of The Pico And Being A Member Of The Autonerdz And What He Recommend I Purchase . He Delivered And Set The Scope Up For Me And The Service Did Not Stop There. He Followed Up To Make Sure I Was Having No Issues And Asked If I Had Any Questions. He Even Went As Far As To Offer One On One Training On The Pico On His Own Time. I Took Him Up On His Offer And Was Not Dissatisfied. His Knowledge Of The Pico Was Very Impressive. How Many Tool Suppliers Have Taken 4 Hrs. Of Their Own Time On A Saturday To Train You On The Operation Of The Piece Of Equipment They Sold You To Ensure You Are Happy With Your Purchase. I Highly Recommend The Autonerdz Affiliation When Purchasing Your Pico Scope And All The Benefits That Come With The Purchase. Thanx Again To Mick Jones (Canadian Supplier) For An Excellent Purchase And The Opportunity To Use The Knowledge And Training You Provided.

Jose Alcantar
PicoScope is hands down the best automotive scope on the market. Paired with the best training and support in the business from Autonerdz, what more could you ask for. I’ve had my scope for about three years now and it is an extremely powerful diagnostic tool. The only thing more powerful is the Autonerdz network. Tom, Brian, and the rest of the staff have a great deal of knowledge and are always available to help with any questions or provide suggestions when you encounter a challenge. The members are some of the sharpest diagnosticians in the world. I cannot recommend PicoScope and the Autonerdz enough. I am proud to be an Autonerd.

Timothy Gay
The old adage "if it seems too good to be true, it probably is" does not apply here! The product really is that good. The service really is spectacular. The help you receive learning the equipment really is the best out there–bar none!
There is something else worth mentioning. These guys are nice! I never get the feeling that I am bothering them. They still remember what it’s like to be new at this and haven’t gotten a "big head". I get the impression that they love what they do. For someone like me, that is a huge plus.
Do yourself a favor. Invest in your potential with a Pico package from Autonerdz. You’ll be better for it!

Ward Zintel
  An intermittent stumble in a Caravan quickly taught me that my Snap On Vantage was not up to the task of modern vehicles. A little research brought me to the Autonerdz site, and a great deal of information. I bought a 4 channel PicoQuad “standard” as I didn’t have the funds to go all out right off the top. I am not new to scopes, my first one was home built single channel with a pile of tubes in it that I put together at age 14. The power this oscilloscope has is mind boggling! I’ve had mine 6 years or so now, it has never given me a moments grief, same with the leads, amp clamps, etc. Absolutely every thing in these kits is “top shelf” quality equipment, even the little back probe pins have replaceable pins.
  The other half of the value of these kits is the outstanding (or better) level of support that is there after the sale – the quality people and the help available on the forums is impressive, on the very rare occasion I have a question for Tom or one of his staff the answer is there very quickly, Questions I has sent after work have answers in the inbox when I get to work in the morning. This year’s upgrade is the WPS500 and the First look sensors, just waiting for the income tax refund. This oscilloscope has found many problems that eluded other technicians and methods, and I’m not even a driveability specialist – I predominantly do suspension and alignment work! one of these in the hands of a person who specializes in driveability can sing like a Stratavarius. You will not be disappointed with any oscilloscope purchased from Tom at Autonerdz.
Ward Zintel
Saskatoon Sk. Canada

Olly Rumsey
I have been in the trade for nearly 15 years and until finding Autonerdz heard only fleetingly about Scope diagnostics. After joining the public forum and discovering the vast and varied potential of using a scope to aid not only electrical but many mechanical aspects of my work.
I purchased a cheap scope (as I’m sure many have considered) to see if I could make good use out of the investment. Even though I bought elsewhere I still received an amazing amount of support from the forum and support network of Autonerdz.
I quickly out grew the capabilities of my cheap scope and decided the only way forward was a Pico. Despite having a local supplier I purchased through Autonerdz as I was grateful for their support in my early stages of learning and the value of the support package for me as a new user with still plenty of room to grow is far more valuable than any other offer out there.
I also found after experience with a cheap scope that the Pico was by far the superior tool and make the learning and my personal development around scope diagnostics much easier. I continually wonder how I ever got by without the use of a scope to accurately and conclusively diagnose faults and provide evidence to back my findings.
I now also find myself spreading the word to whoever will listen about the value of scope diagnostics and the support and learning package provided by Autonerdz. I cannot commend it highly enough and anyone who is interested in learning these techniques will benefit and receive the same insight and support I have received by joining the Autonerdz groups.
Keep up the good work Tom and all the others who work so hard to make this valuable resource available, thank you.

Dennis Bishop
I have been a picoscope user for about 8 months. I have been in the auto repair industry for over 20 yrs. The support I have received not only thru the administration but thru the relationships of other pico users on the forums is 2nd to none. There have been several times that I have made a phone call and Tom Roberts as well others have been more than willing to help me understand what I am doing wrong and would even screen share to help walk me thru it. This by far is the best tool I have purchased in the last 5 yrs. If you want to diagnose and fix today’s cars with all of the new technology that is out there this is the tool. Thank you AUTONERDZ!

Jake Payne
I’m 58 years old. Been in the fixing business for 40 years. Never bought anything with as much back-up help with it as the Autonerds. Their passion to assist is inspiring and brings out the good in yourself. Doesn’t make sense to buy a pico anywhere but here.

Jeff Conklin
had my pico from Autonerdz for about a year now. It is hands down the best scope I have ever used. I had an opportunity to go to a hands on class with Tom and it opened my eyes to a whole new world of automotive diagnostics. with all the help on the forum and if you call them they actually answer the phone Autonerdz is buy far the best tool in the toolbox!

Chad Austin
After being very disappointed with certain downfalls of my Snap-on labscope I searched the internet for an alternative. I found a lot information about the Picoscope on the Autonerdz forum. I purchased the PicoQuad kit and couldn’t be happier. I soon realized the power of my new lapscoped and was hooked. I then purchased a WPS500X pressure transducer kit from Autonerdz and when one of the hoses started to leak they warrantied the part with very fast shipping. The best part about buying the Picoscope from Autonerdz is the included subscription to the Picogroup forum as well as the Autonerdz training and support.

Scott Hicks
Autonerdz has been an incredible learning experience and I would recommend it to anyone interested in a friendly and helpful environment for learning Lab Scope Diagnostics!

Ronald Leverett
I have been a customer so long that when started I was young. Now I am old and the service has never changed.Started excellent and has remained excellent

Richard Munchgesang
If you are thinking about buying a scope for auto repair, the pico scope is the best on the market. The tool is fantastic, with so many features and things you can do, I don’t even know what they all are.
You must buy it at autonerdz for the support. It is truly second to none. You can call them and…..they answer the phone! I sent an email when I was considering buying from them and within 5 minutes they were calling my cell phone. Right then I knew this was the place to buy. Having a scope is great but if you don’t know how to use it, what difference does it make? And that is where autonerdz really comes through. With support to use the tool and actually make sense out of what you are seeing. .

Bob Whedbee
There is no other place you can purchase pico and get the knowledge and custmer service you get from Autonerdz.

Danny Berry
Ive been a member for about half the time the site has been in existence and have had 100% satisfaction the entire time. Experienced total professionalism. Keep up the good work Tom and the entire Autonerdz staff.:-)

Terry Pike
There’s a lot of reasons for good comments for Autonerdz, but one that sticks out is their customer service. Even for a beginner who doesn’t know how to use their newly purchased scope, Tom Roberts and his staff will go overboard to help in the understanding of your new equipment, how it works and how to connect it to a circuit along with other useful information. In my opinion, this company is the very best in the industry pertaining to digital scope purchasing and diagnostics.

Karl Winter
Just wanted to shout out to the Autonerdz Team & the crew @ the Forums for all they have done for me over the years.  They are by far the best place to learn/improve your Automotive Diagnostics skills no matter what level your at:)  I 4-1 would never be at the level I am at now using the Oscilloscope or Scanner for that matter. I’ve even improved my skills with the lap top LOL! There seems to be always something interesting going on over there weather it’s a case study,Group Therapy , discussing a odd ball waveform With the sharpest Tech’s in the Industry. No comparison!!
Glad I found Uze guys & thanks for all the help 🙂

Josh Merideth
Best customer service ever, before, during, and after the sale (and before the next sale because they are so helpful). I never used a scope before I purchased the Quad kit from Tom.  The reason for looking into scopes I hear about a thing called the relative compression test that you can do with out a compression gauge. I did some research, talked to Tom, then talked to my snap on dealer(and was not impressed by his scope or knowledge), and called Tom back and asked if or when he could show me some of the function of a pico scope.  Tom said any time but he had training scheduled for the next Monday. That sunday night I drove 600 miles and bought my pico and learned how to use it in a day thanks to Tom’s and Brian’s knowledge and ability to explain and describe the function and ability of the pico scope (I would say teach but that does not cover all that Tom and Brian do).  A couple years later I called up then dove out 600 miles again when I purchased my WPS 500 and learned some of the possible ways to use it. Great Products and even better customer service.
Thank for all your help.

Michael Eilbracht
My experience with Autonerdz keeps getting better and better!  The support for the equipment is second to none, I had a secondary lead go bad and all I had to do was call and they had one sent to me in less than 3 days and didn’t charge me for it only to get the old one sent back to them, the lead is on it’s way Tom,lol.  Also during the holidays I called and left a message because I had a question about the scope and Tom called me back in about half an hour during the holidays!  I didn’t expect them to do this.  As for Training on the scope it is the best in the industry in my opinion for learning how to use a picoscope.  You have online forums with tons of information to help you out, other techs from all over the world willing to give you a helping hand, and their are online training sessions every month to help you hone your scope skills.  Another plus is from time to time we have guest presenters with different skill sets show their case studies and techniques on diagnosing electrical faults with the picoscope.  Plus the prices for the accessories for the scope are priced fairly, best prices on the web in my opinion.  This is a no brainer people, get a Picoscope from Autonerdz!

Chris Mikos
The best place for knowledgeable experienced technical assistance. From what the equipment does. How it does what it does. Tom and his crew have always been available at the drop of the hat. Also the nerdz fourms are so very invaluable. Best purchase I ever made. Just wish they sold every other piece of equipment that technicians need HIGHLY RECOMMEND A+++++++

Mike Carter
We as customers have all heard the phrase "service after the sale" well, this is not a phrase to the Nerdz Team it’s a business model!!! I recently purchased a wps500, when I first called Autonerdz they were out of stock, Brian said "if you need it now we won’t mind if you purchase elsewhere." After the great customer service and support I received from buying the scope at Autonerdz no way am I buying anything PICO from anybody else. Keep up the good work guys. Thanks

Robert La Cross
I have had my Pico scope for almost 7 years now. In the last two years I have used the tool more than ever.
Tom’s team has really help me how to understand the fundamentals of the tool. When I have an issue utilizing the tool I make a call and they are there to assist. Furthermore their online website is a great asset with awesome members who aid others in understanding the full potential of the tool.
I highly recommend anyone looking at purchasing a scope to make a call to Tom, Brian or Andrew and talk to them one on one and purchase a kit curtailed to your needs. Also, I would like to add to purchase the support package. You will not be disappointed!!!

Lew Winegardner
I did quite a bit of research prior to making a purchase. Knowing from experiance with another make I knew it had to be Pico branded. Further research and putting out feelers for the sales guys to produce quotes yielded some pretty good pricing, but after reading the general member section on and seeing their kits, I had to tell the other guys that they couldn’t compete with Kits at not because of price, but primarily due to the great after the sale support that is so freely and cheerfully given. I keep clicking my heels together, but haven’t made it to Olympia Washington yet, I just know it must be a magical place.

Jamey Thornton
Autonerdz is without a doubt the single best customer service provider that I have ever had contact with, no matter what the purchase! A house, a car, cell phone, time share, blue jeans! There is no company that I have delt with that continues their service and support after the sale at the same level as Tom and his band of Nerdz!! Purchasing a Pico scope from Autonerdz has been the best single purchase I have made as a shop owner! If you are thinking about a scope, you can not over pay for a Pico, if it comes from Tom, the great deals never end, because the value of the support package is worth much more than the purchase price!

Matt B
I was a below average scope user when I purchased my PicoQuad Deluxe kit from Autonerdz. I feel that with all the support and training I recieve from being a member of the Autonerdz Picogroup there is nonthing I cannot diagnose with my Picoscope! Thanks to everyone at Autonedz and the excellent peopleon the Forums!

Preston Pollen
This isn’t like any of the other automotive forums geared towards the diagnostic and repair technician, it’s a group of extremely intelligent and respectful individuals who are wholeheartedly there to help one another. The main focus of the website and the forums are automotive oscilloscope testing and diagnostics, but there are plenty of areas to discuss your standard issue vehicle needs. I absolutely love it!!!

Jon Nelson
These guys are awesome, I love the support they offer. I would be lost without the help and support they provide. The forum is great too, you will learn new techniques all the time. Every time I call I get a real human with the real answers right away, never a phone tree or answering machine.

Chip Vickery
These guys are amazing. I’ve had my pico scope for almost 2 years now. After much research, I decided to buy from Tom at Autonerdz. Believe me, the scope package you get plus the customer support and picogroup membership that come with the purchase are worth much more than the price you pay. No sense in looking anywhere else. Give them a call!!

Derreck Tinsley
I purchased a picoquad kit from Autonerdz and have been continually impressed by their customer service and the "picogroup" benefits provided with a scope purchase. The staff at Autonerdz has gone over-the-top to help me out on several occasions, even when it wasn’t necessary for them to do so. The online group training sessions, group forum, tutorial movies, waveform database, drop site, and other group benefits take the Picoscope experience to a whole other level. Thanks Autonerdz!

Scott McElhiney
In my opinion, it’s the greatest bang for the buck setup you can get your hands on when your ready to step up to using a true DSO. Positives: It comes with just about everything you could want to get started doing current ramping, secondary ignition work, back-probing, etc… You can use just about any computer you’ve got, or get a laptop with a big screen and get some serious viewing area. I’m using a 14.3″ laptop that was under $1000 and is now $650 or so at Costco. No special cables needed… they come with it. No special expensive software needed… it comes with it. You don’t need a waveform capture/storage program, the scope software is one.  No expensive updates… software upgrades are FREE downloads. Also the software has a massive help file, along with pop-up setup screens while using the automotive menu. If you pick a sample waveform off the automotive menu it automatically leaves the scope configured for that type of waveform, and pulls up an HTML document on how to hook up along with actual pictures of a hookup and some generic testing information. Very useful for the new scope jockey, but it can get a bit annoying having to close the window if you didn’t want to see it in the first place, but again, it only comes up if you pull up an example off the automotive menu. Simple setup… drop-down menus, no dials and buttons, just point and click on what you want to change and the settings are there. Incredible resolution… 12 bit instead of 8 bit vertical resolution gives something less than 1% error, way way better than most automotive scopes. Amazing max sample… up to 32,000 samples per trace compared to 512 on a fluke 97 or 98. This is why those of us with a Pico can zoom in on a saved waveform taken at slow timebases like an ignition parade and still pick out the rotor gap or a broken wire in a single cylinder firing KV section… I can zoom in 50x and still be looking at more data-points than a saved waveform from a fluke 97 or 98 (I’m NOT picking on the Fluke, I just used to use them and know specs). Not so positives (gotta be fair) Longer setup time than a handheld if your not setting it up on a cart. Why? Because… No batteries (hmm… with my experience with handheld scope batteries maybe that should be in positive section). This means getting out the extension cords, one for scope one, for computer. Need to hook up the cable between scope and computer and boot computer (unless again like myself or others, you setup a scope cart and leave it mounted) The case the scope comes in is well laid out but there are a lot of cables in there and it takes a while to unwrap and rewrap all the cables for power, PC, and whatever test leads your going to use. Not as fast as grabbing a Vantage or DVOM with the leads wrapped around it already in it’s case hitting a power button and testing. There are some software issues, mainly with XP I think at this point. As they add more features some errors crept in that are being worked on, but they fixed the only one I have encountered that left me wanting to ‘tap test’ it with a BFH. There is so much more you can do with the scope through it’s software I’m amazed it works as well as it does. If you are looking for the fastest scope, it’s not. It also doesn’t need to be, watch out for scopes with giga sample rates that don’t have enough memory to look at the slow signals we deal with. I just know the Pico is well matched to automotive signals both down to the 2microsecond/division level and up to as much as 50 seconds/division.  I am still really happy with my Pico and learning how to try and take advantage of more of it’s capabilities after having it since last summer. I have found it extremely useful for learning more about ignition, easy to use, wonderful for documentation and even fixed some problems on cars I didn’t know were even there until I stumbled onto them while training myself on the scope.

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